Support

Infusion Support

Successful Collaboration with Partners

Our dedicated Infusion team provides both initial and ongoing support in the form of store design, store development, continuous training, marketing, analytics, performance measurement, operations and business consultation.

The full range of Infusion products is all part of the program in line with the size and format of your store. We thrive on collaboration, so we are also open to suggestions and unique offerings, as long as it is in line with our brand our vision.

We will also provide you with the tools and manuals you require to successfully build and operate an Infusion store. This allows you to leverage upon the collective power of the brand. 

Retail Design and Operational Expertise

Retail Design and Operational Expertise

The design of the store is crucial to maximize the business potential that lies with the location. As a result, our team will design store layout that fits within your environment and supports your expected sales volume.

Our team has developed proven processes and systems in both opening and running a successful store, and therefore you will receive the same support as one of our own retail stores inclusive of: 

Infusion Support

Infusion Support

  1. Operating store manuals to enable the smooth day-to-day management of the store, including product information health and safety requirements.
  2. Training in accordance and compliance with to the SCAE Barista Skills syllabus to become skilled baristas and perform at the standards expected of the brand. They will also receive customer service training to deliver a world-class Infusion experience each and every time.
  3. Marketing and Loyalty programme support, which would set us apart from our competition through targeted solutions to improve sales and profitability.
  4. Operation and business consultancy to assist you in the set up and maintenance of store operations.
  5. Financial information and projections to support you where we can with quarterly business reviews. 

Call us at +603 7732 7455
or email us to licensing@infusion.my